The simmering Federation-Cardissian tensions come to a boil in “Chain of Command.” Edward Jellico replaces Jean-Luc Picard as captain of the Enterprise and everyone feels the stress from a rocky leadership transition. In this case, leaders can learn what not to do by noting the consequences of poor choices made by Starfleet and its officers. A conflict between Captain Jellico and Commander William Riker distracts from the key objectives, endangering millions of lives. Radical Honesty As the episode navigates towards the climax, Jellico needs an expert shuttle pilot for a dangerous mission. He speaks with every shuttle pilot onboard and …
Star Trek Leadership, Part V: Dealing with Disaster
For me, one of the fascinating aspects of Star Trek: The Next Generation is their collaborative problem solving. All team members have a role to play and everyone’s best efforts are integral to success. Characters don’t come to blow, there are few battles between egos and situations must be analyzed critically. In the episode “Disaster”, the Enterprise is impacted by quantum filaments and all members of the bridge crew must step forward and lead. Delegate Responsibilities: Captain Picard is stuck in the turbolift with three children who received top honours in a recent science fair. Children have long been a …