Why We Make Mistakes provides anecdotal evidence about why humans repeatedly commit the same common errors. The books is written like a concise summary of Malcolm Gladwell’s Blink and Outliers books that imparts more information in less words.
The book outlines countless ways that someone can make a bad decision, from drivers to surgeons. There is no universal remedy to reduce blunders but overconfidence and a failure to understand and make use of feedback were consistent among multiple missteps. The old adage repeated by Winston Churchill seems to be appropriate: “Those that fail to learn from history, are doomed to repeat it.”
Building upon Gladwell’s books, author Joe Hallinan writes that it is not simply enough to complete 10,000 hours of an activity, one must intelligently analyze their performance and learn what could be improved. When acting quickly, humans should be aware that brains process information according to previously established paradigms: we see what we expect to see. Keeping an open mind and adjusting to the situation can reduce oversights.